Shipping policy
Delivery estimates start from the day your order is dispatched from our studio. Orders usually dispatch within 1 to 2 business days, but it can take longer if an item is out of stock or a pre-order. All items in an order ship together by default, including pre-orders. If you’d like your items shipped separately, contact us at support@thestompersmusic.com. Extra shipping costs may apply.
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Delivery times for pre-order products may be less accurate.
We are an independent band and handle every part of our shop ourselves, and many of our products are made locally in the United States with small business partners. This can occasionally cause unexpected delays.
Questions about your order? Email support@thestompersmusic.com.
INTERNATIONAL BUYERS
International orders may be subject to customs duties, import taxes, fees, or customs delays. We do our best to cover these costs or display them at checkout, but we are not responsible for any additional charges that may still apply. Any additional charges will not be reimbursed or covered.
Please check with your country’s customs office to find out whether additional costs may apply to your order. If you have any questions, please contact us.